Privacy Policy
Effective Date: November 23, 2025
Last Updated: November 23, 2025
Silvicom, Inc. (“Silvicom,” “we,” “us,” or “our”) is committed to protecting your privacy and maintaining full transparency in how we collect, use, and safeguard personal information. This Privacy and Cookie Policy explains how we handle your data when you visit our website www.silvicominc.com, submit a form, request a quote, or apply for a driving position.
If you have any questions regarding the use of your personal information, please contact us at safety@silvicominc.com.
By using this website and/or our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Identification Information
Name, phone number, email address, mailing address, and other details you provide through forms such as Contact Us, Driver Applications, and Quote Requests.
Employment & Driver Application Information
If applying for solo, team, or owner-operator positions, we may collect:
- CDL details
- Driving history
- Employment history
- Safety certifications (Hazmat/Tanker)
- Experience information
Transactional Information
Details about freight quote requests, logistics inquiries, dispatch communication, or load-related records.
Technical Information
IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, and usage patterns.
Communication Records
Content from emails, contact forms, and phone calls, including follow-up correspondence.
2. Additional Information Collected Automatically
Device Data
Information about the device you use—hardware model, operating system, browser settings.
Log Files
Automatic server logs including IP address, browser type, referring/exit pages, and timestamps.
Geolocation Data
Approximate location based on IP address (city, state, region).
Cookies & Analytics Tools
Cookies, pixels, and tracking technologies used for:
- Website functionality
- Security monitoring
- Analytics and performance improvements
- Marketing optimization
3. Why We Collect Your Data
We collect and process information to:
- Provide trucking, logistics, and dispatch services
- Prepare accurate freight quotes
- Process driver and owner-operator applications
- Respond to inquiries
- Improve website functionality and user experience
- Monitor security and prevent fraud
- Communicate updates, safety information, or employment follow-ups
- Comply with DOT, FMCSA, and legal requirements
4. How We Share Information
We do not sell personal data. We share information only when necessary:
Service Providers
Trusted partners assisting with website hosting, analytics, email systems, marketing, and IT support.
Employment & Safety Compliance
Background check providers, employment verification, and DOT/FMSCA compliance partners.
Legal Requirements
To comply with laws, subpoenas, investigations, or safety obligations.
Business Transfers
In mergers, acquisitions, or restructuring, data may be transferred as part of business assets.
By using our services, you consent to these types of disclosures.
5. Text Messages (SMS)
If you agree on your driver application page to receive text messages from Silvicom Inc, we use your mobile number only to send messages about your own application: a link to your application form, reminders about unfinished steps, and updates on its status. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Agreeing is optional and is not a condition of applying or of being considered for a job.
We keep the number you gave, the wording you agreed to, and the date, time, IP address and browser you agreed from, so we can show what you agreed to and when.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. The only companies that handle your number are the telephone carriers and messaging provider that deliver the messages, and only to deliver them.
6. Data Security Measures
Silvicom employs industry-standard protections to secure personal data, including:
- Encrypted data transmission (SSL)
- Secure hosting environments with active monitoring
- Access restrictions for authorized personnel only
- Firewalls, malware protection, and intrusion detection
- Regular employee training on data handling and safety practices
- Incident response procedures for cybersecurity events
6.1 Security Limitations
Although we implement strong safeguards, no online system can be 100% secure. Users should use caution when submitting information online.
6.2 User Responsibility
We recommend that users:
- Avoid sharing sensitive information (SSN, financial data) through unsecured channels
- Log out after using public or shared devices
- Use strong, unique passwords on any linked accounts
Report any suspected unauthorized activity to safety@silvicominc.com.
7. Your Rights
Depending on applicable privacy laws, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion under certain conditions
- Object to processing
- Request restriction of processing
- Request data portability
- Withdraw previously given consent
7.1 Exercising Your Rights
You may contact us via:
We will respond promptly in accordance with legal requirements.
8. Cookies & Tracking Technologies
Our website uses cookies, web beacons, and tracking pixels to improve performance and user experience.
8.1 Types of Cookies
- Strictly Necessary: Enable core site functionality
- Performance & Analytics: Track page interactions
- Functional: Store preferences
- Communications Cookies: Manage network traffic
8.2 Cookie Consent
A cookie banner appears on your first visit allowing you to accept or reject non-essential cookies.
8.3 Managing Cookies
You can disable cookies via browser settings. Some website features may not function correctly if certain cookies are blocked.
8.4 Additional Tracking Tools
We may use tracking pixels in email communications to measure engagement.
8.5 Combined Data
Technical and cookie-based data may be combined with personal information when necessary to improve our services.
8.6 Opting Out
You may:
- Adjust browser settings
- Enable “Do Not Track” (if available)
- Use privacy plugins
- Contact us for help managing preferences
8.7 Updates to Cookie Policy
We may revise cookie practices as technology or legal requirements change.
9. Compliance With Privacy Regulations
Silvicom complies with relevant U.S. and international privacy laws, including:
9.1 GDPR (EU/EEA Users)
Rights include access, correction, deletion, objection, restriction, and portability.
9.2 CCPA (California Users)
Rights include:
- Right to know
- Right to access
- Right to deletion
- Right to non-discrimination
9.3 COPPA
We do not collect data from children under 13.
Any accidental collection will be deleted immediately.
10. Data Retention
We retain data only as long as needed:
- Contact inquiries: up to 12 months
- Driver applications & safety records: up to 3 years (DOT/FMCSA compliance)
- Transactional logistics records: minimum 7 years
- Website analytics logs: up to 24 months
- Communication records: up to 2 years
When no longer needed, data is securely deleted or anonymized.
11. Policy Updates
We may update this Privacy Policy as laws, technology, or company practices evolve.
The “Last Updated” date indicates the most recent revision.
If major changes occur, we may notify you via email or website notice.
Contact Information
For questions about this Privacy Policy or your rights, contact: